You may only offer Pre-Authorised transactions if we allow you to do so and then only in accordance with the merchant operating instructions, and any other requirements we need to inform you about.
Pre-Auth transaction disputes
To reduce the likelihood of disputes you should let your Customer know:
− The pre-authorisation amount;
− That the available funds on their card will be reduced by this amount.
If you fancy getting a bit more bang for your buck, get a no-obligation quote from us and see if you could save on your current rates.
Everyone gets stuck sometimes. So, if it happens to you, head to our FAQs. We’ve put together loads of helpful info and how-to videos to help you get set up, manage your account, and sort basic issues with your card machines. Easy peasy.
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