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Your privacy and how we use your data

Your privacy and how we use your data

At Tyl by NatWest, we’re committed to protecting your personal data and being transparent about how we use it.

Our privacy policy explains the type of information we collect about you, how we use it, when we share it and who we share it with. It also tells you how we keep your data secure and how you can access it if you want to.

If you're interested in finding out more about how and why we do this, you can have a look at our Privacy Policy.

There are also more details in the information security, privacy and data section and data processing register section of your merchant terms and conditions.

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Online chat for our existing customers

If you can’t find the answer in our articles, or need more help, you can chat to us online. 

We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

New customers

If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

0345 901 0001

To contact us using Text Relay, add 18001 before any of our phone numbers.