Our Pricing and Fees
Our fees are based upon the size and type of your business. To be eligible for Tyl your business must be based and trading in the UK and you must be over 18. Criteria apply.
What is your annual card payment value?
Just combine our single transaction charge with your choice of our latest products and services (monthly charge) and you’re ready to go
- 1.5% Transaction fee (excl. Amex)
- Your choice of card machine First 3 months free*
- Online payment gateway Special offer^
Get a feel for how much your monthly transaction fees will be by using our calculator
Your monthly fees
£0.00
Things you are charged for
A simple 1.5% transaction charge
Whether it’s a MasterCard, Visa or Discover® Global Network transaction, 1.5% of the transaction value is the rate you will pay, whether that payment is by card, phone or online.
American Express (Amex) does things slightly differently with rates that vary by industry. If you accept American Express (Amex), just let us know and we’ll build that into our quote.
This calculator provides directional monthly transaction costs of Tyl (excluding American Express) but your total actual costs will be based on your application and is subject to terms and conditions of being a Tyl customer.
^Special offer: No monthly fees on e-commerce gateway for 12 months. Usually £14.95+VAT per month. Terms, conditions and eligibility apply#.
*New Tyl by NatWest customers only. Minimum 12-month contract. After 3 months standard hire fees per device will apply. Additional fees may apply for data usage or app downloads. Early cancellation fees may apply, eligibility criteria and fees apply.
#Offer available for new and existing Tyl by NatWest customers who do not currently have a payment gateway with Tyl. Offer ends 31 December 2023. We’ll be in touch to let you know your options after 12 months (previously priced at £14.95+VAT per month on a monthly subscription basis). The Payment gateway comprises of online, telephone and pay-by-link payment functionality. Additional fees may apply for data usage or app downloads. Tyl eligibility criteria, terms and conditions and fees apply.
Things you aren’t charged for
No minimum charges and no hidden extras
It really is as simple as that. There’s no minimum monthly service charge and no extra charge for:
- Cancelling your contract
- International card payments
- Refunds
- Authorisation fees
- PCI compliance fees
Devices and services for every business
Clover Flex
Wi-Fi + 4G£16.99+VAT per month*
The all-in-one POS system that helps you run your business on the move
A simple recipe for saving every month. Your monthly invoice is made up of just five things, and while we can’t show you all the details we can give you a good idea of what to expect.
- 5 tailored transaction rates
- Your choice of card machine First 3 months free*
- Online payment gateway Special offer^
- Authorisation fees
- PCI Compliance fee
Things you are charged for
Our rates
Our payment rates are charged as a % of the value of each transaction. We use 5 simple price categories for your Mastercard, Visa and Discover® Global Network card payment rates (some of our competitors use up to 170). These are charged as a % of the value of each transaction.
American Express
American Express does things slightly differently with rates that vary by industry. If you accept Amex, just let us know and we’ll build that into our quote.
Authorisation fees
As with other providers, there is a flat fee (in pence) each time a payment transaction is authorised or declined.
PCI DSS fees
We provide Safe Pay, our PCI DSS (Payment Card Industry Data Security Standard) compliance validation service to Tyl customers. This service allows you to confirm that your business handles cardholder data securely, as is required by the Payment Card Industry Security Standards Council. PCI DSS is charged at a flat fee of £4 per month (+VAT) per physical or online store.
^Special offer: No monthly fees on e-commerce gateway for 12 months. Usually £14.95+VAT per month. Terms, conditions and eligibility apply#.
*New Tyl by NatWest customers only. Minimum 12-month contract. After 3 months standard hire fees per device will apply. Additional fees may apply for data usage or app downloads. Early cancellation fees may apply, eligibility criteria and fees apply.
#Offer available for new and existing Tyl by NatWest customers who do not currently have a payment gateway with Tyl. Offer ends 31 December 2023. We’ll be in touch to let you know your options after 12 months (previously priced at £14.95+VAT per month on a monthly subscription basis). The Payment gateway comprises of online, telephone and pay-by-link payment functionality. Additional fees may apply for data usage or app downloads. Tyl eligibility criteria, terms and conditions and fees apply.
Things you aren’t charged for
Surcharges
None. Zero. Zip. Not a bean. Tyl does not charge extra for payments taken over the phone or through your website, or for international card payments. You’re welcome.
Refunds
No fees here, either.
Devices and services for every business
Clover Flex
Wi-Fi + 4G£16.99+VAT per month*
The all-in-one POS system that helps you run your business on the move
NatWest Tap to Pay
Take card payments with your iPhone and Android phone.
Online payments gateway
No monthly fees on e-commerce gateway for 12 months. Usually £14.95+VAT per month. Terms, conditions and eligibility apply*.
This essential functionality gives you the power to quickly and easily accept payments through your website, over the phone or by email (pay-by-link).
*Offer available for new and existing Tyl by NatWest customers who do not currently have a payment gateway with Tyl. Offer ends 31 December 2023. We’ll be in touch to let you know your options after 12 months (previously priced at £14.95+VAT per month on a monthly subscription basis). The Payment gateway comprises of online, telephone and pay-by-link payment functionality. Additional fees may apply for data usage or app downloads. Tyl eligibility criteria, terms and conditions and fees apply.
More than just a pretty price…
Accountancy integration
Link your Tyl account to your accounting package so that data entry becomes a thing of the past.
Tyl Rewards
Say goodbye to loyalty cards. Find out more about how to reward your customers.
The Tyl Portal
Track your sales, manage your business and stay on top of all that admin.