Online payments
With Tyl by NatWest, you can accept online payments through your website, via a secure link if you’re not online, or over the phone using your tablet or computer. What’s more, the online payments product comes with a flexible plan. You can end it at any time with 1 month's notice, so you stay in control.
Tyl eligibility criteria, terms, conditions and fees apply.
Choose your ecommerce route
Sending payment links is included as standard with Tyl. Unlock website payment pages, phone payments and more with our online payments package.
Online payments package
- £14.95 + VAT per month*
- Send secure, customisable payment links
- Secure check-out page for your website
- Integrate directly or VIA a Plug-in
- Phone payments with virtual terminal
- PCI-DSS and fraud prevention
*Price is for online payment services only. Transaction fees apply.
Pay by link only
- £0.00 per month*
- Take payments remotely with pay by link
- Send secure, customisable payment links
- PCI-DSS and fraud prevention
- No coding required
*Transaction fees apply.
Unlock web, phone and link payments with our full online package
Integrated checkout for your website
Take payments through your website with Tyl's secure checkout page. Easily adapt the look and feel to match your brand for a seamless experience. Optimised for desktop, tablet and mobile to suit your customers' needs.
Pay by Link
Add a payment link to your customer invoices, emails, texts or even printed letters (QR codes). Customise the look and feel of the payment page to reflect your branding. Offer popular payment methods such as cards, Apple pay, and Google pay digital wallets for secure and frictionless payments. You and your customer can get notified when the payment completes.
Plug-in compatibility
If you have a WordPress, Magento, PrestaShop or Drupal Commerce website already, you can ‘plug’ into our payments processing platform and begin taking online payments securely using our secure checkout page. Our Shopping Cart Plugins are designed to enable you to connect to us with ease.
Coming soon: Seamless payments, powered by our APIs
Take full control of your payment experience with our secure, flexible APIs. Easily integrate with your website or app, customize checkout flows, manage authentication, and automate actions like refunds and payment link creation. Whether you're selling online or managing subscriptions, our APIs adapt to your business.
Compare Pay by Link and the Online Payments Package features
| Product Feature | Pay by Link Only | Online Payments Package |
|---|---|---|
| Online Payments | ||
| Website Payments via the Hosted Payment Page & Plugins | No | Yes |
| Phone Payments | ||
| Phone payments via the Virtual Terminal | No | Yes |
| Pay by Link | ||
| Pay by Link creation via the Virtual Terminal | Yes | Yes |
| Pay by Link reporting via the Virtual Terminal | Yes | Yes |
| Pay by Link access via Business Banking Mobile | Yes | Yes |
| Pay by Link access via FreeAgent (embed Pay by Link within invoices) | Yes | Yes |
| Payment Methods & Management | ||
| Visa, Mastercard, American Express & Diners | Yes | Yes |
| Apple Pay & Google Pay | Yes | Yes |
| Refund, Capture or Void Payments via the Virtual Terminal | Yes | Yes |
| View transaction reports via the Virtual Terminal & Customer Portal | Yes | Yes |
FAQs about online payments
How can I set up online payments on my website?
To accept online payments, your website needs to connect to our payment gateway. This adds a secure checkout page where customers can safely complete their payment. The gateway securely handles card details and payment authorisation, then returns the payment result to you. All you need on what to expect and how it works, can be found on getting started with online payments.
What payment methods are available?
As standard, you can accept Visa, Mastercard, and Diners debit and credit cards, as well as Apple Pay and Google Pay. You can also choose to accept American Express (AMEX) if required.
Can I accept recurring or subscription payments?
Yes. We support recurring payments, also known as Continuous Authority Payments. These are ideal for subscriptions, instalments, or any service charged on a regular basis.
Can I customise the payment experience for my customers?
Yes. The checkout page can be customised with your branding, logo, colours, and preferred payment options. You can also add terms and conditions, privacy statements, and social media links.
What is 3D Secure?
3D Secure is an additional security step that verifies the cardholder’s identity during online payments. It helps reduce fraud and protects you and your customers.
What online payment integration options are available?
If your website uses a compatible eCommerce platform, you can install one of our shopping cart plug‑ins for a quicker setup. For more advanced or customised integrations, we also offer APIs that your developer can use, see our Developer Space for more info and related documentation.