Payment Gateway
Part of the online payments package, the online e-commerce payment gateway enables your customers to buy products or services securely through your website. The payment gateway comes with a flexible plan so you stay in control.
Eligibility criteria apply.
What is a payment gateway?
A payment gateway is the technology that enables businesses to accept payments from their customers. It can help validate a customer’s card details, and ensure their information and funds are transferred securely when a purchase is made. A secure online payment gateway encrypts the personal data of the cardholder, which could help reduce you and your customers’ exposure to fraud.
Whether your customers are paying online or through a payment link, our PCI compliant gateway for payments could give everyone some peace of mind.
£14.95+VAT per month*
12 months no monthly fees*
*Price is for online payment services only. Transaction fees apply.
^Offer available for new and existing Tyl by NatWest customers who do not currently have a payment gateway with Tyl. Offer ends 30th June 2025. We’ll be in touch to let you know your options after 12 months (previously priced at £14.95+VAT per month on a monthly subscription basis). The Payment gateway comprises of online, telephone and pay-by-link payment functionality. Tyl eligibility criteria, terms and conditions and fees apply.
We may withdraw this offer at any time.
PCI DSS (Payment Card Industry Data Security Standard) and processing costs will also be charged (details in quote).
To include a card reader service ask us for a personal quote.
Payment gateway integration explained
We want to help you add a payment gateway on your business website that’s secure, reliable and compliments your brand’s look and feel. Here are some of the ways you can integrate your hosted payment page:
Combined page
The ‘combinedpage’ checkout option, where the payment method choice and next step is consolidated onto a single page
Simple form
The ‘simpleform’ checkout option, which is a basic form that only captures key information such as the card number.
Classic
The ‘classic’ checkout option, where you can split the payment process into multiple pages.
Once you’ve authenticated your payment page with Tyl, and chosen any optional form fields in addition to the mandatory ones, you’ll be ready to accept your customers’ card data and redirect to their bank for 3D Secure authorisation.
For more information, we’ve put together a guide on how our integrated payment pages work.
FAQs about a payment gateway
What is PCI DSS compliance?
The term PCI DSS (Payment Card Industry Data Security Standard) is used in relation to the compliance standards that businesses and service providers must meet when they accept, store, transmit or process cardholder data securely. A payment gateway that has the required level of PCI compliance can help you and your customers stay safe from data breaches and fraudulent activity.
What is required for using payment gateway on my website?
Here’s what you’ll need displayed prominently on your website (or dummy site) if you want to use our payment gateway:
- card scheme logos at the point of sale
- legal compliance compliant with any known legal restrictions or regulations
- a description of the goods or services you offer
- your delivery and refund/ return policies
- details of how to contact your customer services department
- details of which currencies you accept transactions in and any export restrictions (if applicable)
- your consumer data privacy policy
- your terms and conditions.
We’ll ask for your website address (your URL) when you’re submitting your application.
If we can’t see everything in the list above on your website when you’re applying, we might get in touch with you to request details about what goods or services you sell, who owns the stock, where the stock is held and how long it takes for your business to provide the goods and services it offers.
What is a payment gateway provider?
A payment gateway provider, sometimes referred to as payment service providers, are companies that provide technological solutions to enable you to get paid in a secure manner. They act as a bridge between you, the merchant, and your customers – as well as the issuing bank – by transmitting encrypted card data that can safely pass between accounts.
What is a shopping cart plugin?
A shopping cart plugin lets you sell products directly on your website. By using a shopping cart plugin, your customers can view their selected items and payment options, and potentially enjoy a more user-friendly experience.
Why do I need a payment gateway?
To many business owners, payment gateways are a no-brainer if you want to sell online. According to Statista, there are 66 million digital commerce users in the UK, so almost everyone relies on safe and secure electronic payments one way or another.
Unlike in-store payments, where you can request that a customer enters their PIN, online payments require additional layers of protection to combat fraud. Also, having a gateway for payments can help you meet your legal obligations to protect your customers’ personal data, in addition to complying with initiatives like GDPR.
How do payment gateway protect against fraud?
A payment gateway provides extra layers of security: when a customer enters their card details online, the gateway performs fraud checks and encrypts the data, before passing it onto an issuing bank, which authorises the transaction following additional fraud screening.
Aside from the encryption of cardholders’ personal data, and the layers of protection from transferring data with the issuing bank, there are other ways that payment gateways can protect your business from fraudulent activity. For example, a transaction can be rejected if the card is expired; there are insufficient funds; a credit limit has been exceeded; or a bank account has been closed.