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Card machines
What should I do if my activation code doesn't arrive or doesn't work?

What should I do if my activation code doesn't arrive or doesn't work?

We'll email you your activation code for your card machine, but if it gets lost on the way, have a look in your spam folder. If it's not there, give us a call on 0345 901 0001 and we'll be able to help.

Can't find the help you need?

Online chat for our existing customers

If you can’t find the answer in our articles, or need more help, you can chat to us online. 

We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

New customers

If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

0345 901 0001

To contact us using Text Relay, add 18001 before any of our phone numbers.