Skip to main content
Card machines
Ordering receipt roll

Ordering receipt roll

Receipt roll compatibility

To get you off to a flying start, we’ve included a roll of receipt paper in the box with your card machine for printing out those all-important receipts.

If you’ve got unbranded receipt paper left over from a previous machine or payment provider you can use this with your new Tyl Ingenico or Clover card machine provided its 57 x 38mm in size.

I’ve run out of receipt roll

If you've run out of receipt paper, you can order receipt rolls from Primatel - just go to and choose NatWest Tyl from the Machine Provider drop down menu.

Or, use the links below to see compatible products for each device:

Use our Tyl by NatWest discount code to get 10% off your order: Tyl10

If you have any questions about receipt roll or any other Primatel products, give the Primatel team a call on 08000 939699.

You'll need receipt roll in your card machine for the transaction to be processed. Without it, it won't go through.

Was this article helpful?

Can't find the help you need?

Online chat for our existing customers

If you can’t find the answer in our articles, or need more help, you can chat to us online. 

We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

New customers

If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

0345 901 0001

To contact us using Text Relay, add 18001 before any of our phone numbers.