If your card machine is damaged or just not working, give us a call on 0345 901 0001 (choose option 3, then option 1, then select your card machine).
We'll try and fix it over the phone first, if this doesn't work we'll do whatever it takes to get you a replacement as soon as possible so you can get back up and running.
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If you can’t find the answer in our FAQs, or need more help, you can give us a call or chat online. We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).
To contact us using Text Relay, add 18001 before any of our phone numbers.
Festive period opening hours
Friday 19th Dec - 9am-5pm
Saturday 20th Dec - Closed
Sunday 21st Dec - Closed
Monday 22nd Dec - 9am-5pm
Tuesday 23rd Dec - 9am-5pm
Wednesday 24th Dec - 10am-3pm
Thursday 25th Dec - Closed
Friday 26th Dec - Closed
Saturday 27th Dec - Closed
Sunday 28st Dec - Closed
Monday 29th Dec - 9am-5pm
Tuesday 30th Dec - 9am-5pm
Wednesday 31st Dec - 10am-3pm
Thursday 1st Jan - Closed
Friday 2nd Jan- 10am-3pm
If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).
To contact us using Text Relay, add 18001 before any of our phone numbers.