PAX

More help

PAX
Setting up your PAX device

Setting up your PAX device

Setting up your new PAX A50 is super straightforward, from brand new in box to taking card payments in 6 easy steps.

  1. Unbox and dive in
    1. Getting started with PAX is easy with our handy in-box get started guide (PDF)
    2. Otherwise see our summary steps below and you’ll be on your way in no time at all.
  2. Get connected
    1. Your PAX A50 will automatically connect to 4G, or you can connect to Wi-Fi in “Settings”. You’ll need your supervisor code to adjust the device settings, we emailed these to your when you joined Tyl.
  3. Open the ‘Nexo’ app
    1. Use the “Activation” code we emailed you as the password (keep the other codes safe).
  4. Get to know your card machine
    1. Tap ”Sale” in the Nexo app to start taking payments. Check out our articles to learn how to take payments and issue refunds.
  5. Explore the Tyl Portal
    1. This is where you'll see your trading data come to life. On your computer, log in to the Tyl portal, bookmark it and reset your password. At the end of day 1, go to your Tyl portal to see your days takings.
  6. Get your PCI done and dusted
    1. Within 10 days, we'll email simple instructions about PCI (card security) compliance for you to follow.
Back to top

Search help and support

    Can't find the help you need?

    Online chat for our existing customers

    If you can’t find the answer in our articles, or need more help, you can chat to us online. 

    We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

    New customers

    If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

    0345 901 0001

    To contact us using Text Relay, add 18001 before any of our phone numbers.