What is Tap to Pay on iPhone with NatWest Tap to Pay?

What is Tap to Pay on iPhone with NatWest Tap to Pay?

Tap to Pay on iPhone with NatWest Tap to Pay enables Tyl customers to accept contactless payments directly on their iPhone (iPhone XS or later using iOS 16.4 or later) without the need for any additional physical hardware.

Find out all you need to know about Tap to Pay on iPhone in our handy user guide.

What payment types can I accept with Tap to Pay on iPhone with NatWest Tap to Pay?

With Tap to Pay on iPhone with NatWest Tap to Pay, you can accept in-person contactless payments right on your iPhone including credit/debit cards and digital wallets such as Apple Pay or Google Pay.

Acceptance of Discover® and Diners Club cards is expected in August 2023 and American Express will follow in winter 2024.

Which operating systems can use Tap to Pay on iPhone with NatWest Tap to Pay?

Tap to Pay on iPhone with NatWest Tap to Pay requires an iPhone XS or later using iOS 16.4 or later. Update to the latest iOS version for the best experience.

Can I use Tap to Pay on iPhone with NatWest Tap to Pay on multiple devices?

Yes, Tap to Pay on iPhone with NatWest Tap to Pay can be used on multiple devices. Your user guide will have more details on how to add the app to your other devices, or even add other users on their own devices.

Find out all you need to know about Tap to Pay on iPhone with NatWest Tap to Pay in our handy user guide.

What are the terms and conditions of using Tap to Pay on iPhone with NatWest Tap to Pay?

Please check the NatWest Tap to Pay terms and conditions here.

Do I need to have a NatWest bank account to use Tap to Pay on iPhone with NatWest Tap to Pay? Will it connect to accounts with other banks?

You do not need to bank with NatWest to use Tap to Pay on iPhone with NatWest Tap to Pay, but you do need to be signed up to Tyl by NatWest. Tyl by NatWest can be set up to pay into/out of any UK bank account, and the NatWest Tap to Pay app will automatically send transactions to your Tyl account, which'll then pay (settle) to your nominated bank account the next business day.

Do you need to be a NatWest customer to use Tap to Pay on iPhone with NatWest Tap to Pay?

You do not need to bank with NatWest to use Tap to Pay on iPhone with NatWest Tap to Pay, but you do need to be signed up to Tyl by NatWest. Tyl by NatWest can be set up to pay into/out of any UK bank account, and the NatWest Tap to Pay app will automatically send transactions to your Tyl account and on to your nominated bank account.

I’m a sole trader and I don’t have a registered business number. Can I still apply for Tap to Pay on iPhone?

Yes, we’d love you to join the Tyl family. We’ll just need to see some additional documentation to process your application and check everything is in order.

Please have the following documents ready to provide after you've submitted your application:

• A copy of a recent utility bill in your trading name (e.g. phone, internet, gas, electricity, water)
• A copy of your VAT registration (if applicable)
• A copy of your business accounts or tax return (if applicable)

• Previous 6 months personal/business bank account statements
• A copy of a current Public Liability or Personal Indemnity insurance policy
• Confirmation of Regulatory Body or Membership of Professional/Trade Association (If applicable)

Note: If you do have a registered business number because you are a limited company or Limited Partnership, you don’t need to provide the above additional documents.

Is there a fee for using Tap to Pay on iPhone with NatWest Tap to Pay?

Tap to Pay on iPhone with NatWest Tap to Pay is currently free to download and use (standard Tyl fees, including transaction fees, apply).