Skip to main content
Tap to Pay on iPhone
Receipts

Receipts

With SMS (text message) e-receipts, what will my customers see on their phones?

When your customer requests an SMS receipt, you'll be asked for their mobile phone number, along with country code (UK is 44). Once sent, the customer will receive a text on their smartphone from the SMS carrier (such as 'O2' or 'EE', etc).

The text receipt will include your merchant name plus the payment/refund/void amount.

Was this article helpful?

Can't find the help you need?

Already a customer?

If you can’t find the answer in our FAQs, or need more help, you can give us a call or chat online. We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

0345 901 0001

To contact us using Text Relay, add 18001 before any of our phone numbers.

New customers

If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

0161 605 6626

To contact us using Text Relay, add 18001 before any of our phone numbers.