Closing my Tyl account

If you're thinking of leaving us, we'd love to have a chat first to find out why and see if there's anything we can do.

Give us a call on the number below and we'll be able to talk you through the process.

To find out more about ending your Tyl contract, have a look at your terms and conditions, which you can find on the portal.

Do I need to give any notice before if I want to leave Tyl?

You’ll need to give us 30 days notice if you wish to leave at the end your contract. Your account will still be active during this time and you’ll be able to continue using your Tyl facilities until the end of the 30 days.

Is there a cancellation fee if I want to leave Tyl?

There may be an early termination fee applicable if you’re ending your Tyl contract early. We’ll discuss this with you when you contact us to close your account.

You can find details about your minimum contract length in your terms and conditions, which you can find on the Tyl Portal.