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How do I enable payments with PayPal?

To enable PayPal as a payment option for your customers when they’re paying online follow the steps below. It’s important to note that payments accepted through PayPal won’t appear in your Tyl Portal, they will only appear in your PayPal account.

  1. First you’ll need to have a PayPal account. If you don’t have a PayPal account you can create one through the following link: ( As part of this process you'll need to accept PayPal's terms and conditions.
  2. Next you’ll need to log in to your Virtual Terminal. In your virtual terminal proceed to the Customisation section and then ‘PayPal Setup’.
  3. On the PayPal Setup page you’ll be asked to fill in some details. Click the ‘edit’ button and provide your new or existing PayPal email ID in the Account Name. This has to be unique for each store. Click ‘save changes’.
  4. You’ll then need to grant permissions for Tyl to submit PayPal transactions on your behalf. You can select these at your discretion. If you’re unsure on what permissions, you’re granting we’ve included a description of each in the table below.
  5. Once permissions are granted you’ll be redirected to the PayPal portal and asked to login and confirm the permissions. If the setup is successful you’ll then be redirected back to the PayPal setup page on your virtual terminal.
  6. After you’ve completed your activation we advise that you test the integration using your test Tyl store id and PayPal account ahead of using your live store ID.


Checkboxes in 'Permissions' section in VT PayPal Setup page

Description of service at PayPal

Express Checkout

Allows purchase only

Payment authorisation and capture

Authorise and capture your PayPal transactions


Issue refunds

Reference Transactions

Charge existing customers based on a prior transaction

Billing agreements

This permission enables PayPal to take the following actions on your behalf: Obtain authorisation to initiate pre-approved payments. Create an agreement between you and your customers authorizing you to initiate pre-approved payments. Modify the pre-approved payment agreement. Initiate pre-approved payments that have been previously authorized. Obtain information on buyers with whom you have a pre-approved billing agreement.

Mass pay

This permission allows to initiate multiple transactions, such as commissions, rebates, and rewards, to multiple recipients in one batch

Already a Customer?

If you can’t find the answer in our FAQ, or need more help, you can give us a call or chat online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

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Help and support

Everyone needs a helping hand sometimes. So if you’re unsure about your next steps, head to our FAQs. We’ve put together some useful tips and how-to videos to help you get set up, manage your account, and figure out any issues with your card machines. Easy as pie.

Call us

Fancy a chat about getting started with Tyl? Fab, we’re here for you. Our UK-based team is on:

0330 162 8383

To contact us using Text Relay, add 18001 before any of our phone numbers.

We're open Monday to Saturday 8am - midnight (except bank holidays) and 9am - 5pm on Sundays.

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