Website Payments (new)

Website Payments onboarding checklist

Here’s what you’ll need to display prominently on your website (or dummy site) if you intend to use our payment gateway:

• Card scheme logos at the point of sale if you are building your own payment page.
  (If you are using our Hosted Payment Page, these logos are already included by default.)
• Legal and regulatory compliance information relevant to your business and operating regions.
• A clear description of the goods or services you offer.
• Your delivery and refund/return policies, presented in an accessible and transparent way.
• Customer service contact details, including how customers can reach you for support.
• Information on accepted currencies and any applicable export restrictions (if relevant).
• Your consumer data privacy policy, outlining how you collect, store, and use customer information.
• Your Terms and Conditions, outlining the contractual agreement between you and your customers.

As part of onboarding, we’ll ask for your website address (URL) when you submit your application. This allows us to conduct a review of your website beforehand to ensure you/your business is compliant with card scheme requirements regarding online trading. If we’re unable to see all the required information listed above on your site at the time of review, we may contact you to request further details. This could include information about the goods or services you sell, who owns the stock, where it is held, and how long it takes your business to deliver the goods or services you offer. 

How to set up the Checkout payment page on your website

To integrate our Checkout payment page and begin accepting online payments through your website please visit the helpful user guide below or share it with your developer.

Checkout Payment Page - User Guide

Test Account / Sandbox

To build your confidence and learn the ropes with the online payments’ products from Tyl, you can request a test account.

• If you’re already a Tyl customer, you can request online payments test account from our tech support team on: [email protected]
• If you’re not yet part of the Tyl family, simply reach out to sales team on 0345 901 0001 to request a test account. 

If you are using a test account in our test environment you can should use the test credit/debit cards available to test your payments integration.

Please note: Real world card numbers do not work in our test environment.

What payment methods are supported on the Checkout?

As standard the Checkout supports credit/debit cards from all major card schemes such as Visa, Mastercard, Dinners, as well as digital wallets like Apple Pay, Google Pay. 

Please note: American Express is also available as an optional extra, and you can request to have it enabled by contacting our team.

Can I customise the payment page?

Yes, you can personalise your payment page by adding your company logo and adjusting various design elements to match your brand, helping create a familiar experience for your customers. You can manage these settings by going to Store Management > Payment Page Configuration within your Virtual Terminal.

For more guidance, you can find full instructions here.

I want to build my own checkout, can I still use Tyl’s payment gateway?

Yes - you have two options.

If you want the quickest and simplest route, you can use our Hosted Checkout Page, which lets you take online payments without needing to design or secure your own checkout also alleviating you and your business of any PCI-DSS burden.

If you prefer to build your own custom checkout, you can integrate directly with our system using our Payments API, which gives you full control while still processing payments through Tyl’s gateway. For this option, please see our Developer Documentation.

Which currencies are supported?

Currently, only GBP is supported. This means all payments are processed in GBP, and all settlements (payouts) are also made in GBP.