I cancelled my Direct Debit by accident, what should I do?
If this happens, please contact your bank who will be able to reinstate your Direct Debit for you. If we are due to take a payment from you, then please also contact us on 0345 901 0001 and choose option 3, and then option 2, so that we can make sure your payment is successful.
Already a Customer?
If you can’t find the answer in our FAQ, or need more help, you can give us a call or chat online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).