Shopping has come a long way since the days of bartering for your wares with your spare shillings. Nowadays, there are endless innovative ways to collect payments from customers, and Click and Collect is among the most popular. In a world where it’s increasingly vital to find alternative payment solutions, what does Click and Collect mean for businesses? Find out here.
What is Click and Collect?
Click and Collect simply means a customer buys a product online but collects it in
How does Click and Collect work?
Click and Collect works in three simple steps:
Benefits of Click and Collect
How to set up Click and Collect
There are different ways you can set up Click and Collect services for your business.
Click and Collect apps
Order and Pay’ apps let you host a digital menu with your own branding
Click and Collect through a website
When you build a business website, you can usually request an online store with a Click and Collect option. You can integrate your website with an ordering app and social media accounts like Instagram, giving your customers seamless ’Click and Collectivity’.
Click and Collect POS systems
With the Tyl virtual terminal, you can send a link to your customers via email, text, instant message (IM) or as a QR code. When your customer clicks the link, they’ll be taken to a secure payment page where they can enter their card details, request Click and Collect, and proceed to payment. (Fees apply).
Is Click and Collect right for me?
Every business is different but Click and Collect can certainly be beneficial for certain businesses. Many restaurants, coffee shops or grocery retailers use it, where customers can reduce queuing time and get fresh, hot or perishable products that don’t have to be transported.
If you run a business where your high street presence is important, Click and Collect means you can continue to build a rapport with customers and of course, upsell products in person.
Some businesses may prefer alternatives to Click and Collect. For example, you may take most of your payments by telephone, or your regulars might not be confident with computers or smartphones. Perhaps your business depends on your in-person service, such as a shoe store, barbershop or tattoo parlour, where Click and Collect may not apply.
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This has been prepared by Tyl by Natwest for informational purposes only and should not be treated as advice or a recommendation. There may be other considerations relevant to you and your business so you should undertake your own independent research.
Tyl by Natwest makes no representation, warranty, undertaking or assurance (express or implied) with respect to the adequacy, accuracy, completeness, or reasonableness of the information provided.
Tyl by Natwest accepts no liability for any direct, indirect, or consequential losses (in contract, tort or otherwise) arising from the use of the information contained herein. However, this shall not restrict, exclude, or limit any duty or liability to any person under any applicable laws or regulations of any jurisdiction which may not be lawfully disclaimed.