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Charity spotlight: every tap is more than a transaction for Hospice UK and Tyl

Charity spotlight: every tap is more than a transaction for Hospice UK and Tyl

2 min read

We’re so proud of all the great causes that our Giveback Community Fund is supporting, and the story of Erika and her mum shows just why Hospice UK is on our list.

Giveback is our initiative here at Tyl that takes a proportion of Tyl’s revenue and donates it to charities around the country via our Giveback Community Fund. Hospice UK does such incredible work in the most emotionally challenging situations, and it’s not hard to see why we thought it deserved our support.

A final journey

Erika’s mum Rebecca had been in hospital in Ipswich for several months before she started receiving care from St Elizabeth Hospice in January 2020. Later that month, she headed home to be cared for in a familiar setting. It was here, surrounded by her memories and people that loved her that she passed away peacefully, aged 71.

“It really was a breath a fresh air for us when she entered the hospice service”, said Erika, “their support had continuity and we got to know the same faces. They made us feel comfortable and relaxed, which is very hard to do during such a difficult time.

“Thanks to the help of Hospice UK, Mum died at home with kind people around her, and that’s what she wanted. In contrast, my dad died six years previously in hospital, which was necessary at the time, but the passing we were able to give mum was far greater in quality. It felt more human, and there was a strong sense of love and warmth.

“After mum’s passing, the care from St Elizabeth Hospice didn’t stop. They contacted me within a few days to see how I had been and to offer further help if I needed it. It’s clear to me there is a real sense of generosity behind everyone that works for the service. They are here to help, and they understand how to support people during the hardest of times.”

How Tyl is helping

Support from the Tyl Giveback fund, in partnership with Pennies, helps Hospice UK ensure more people receive the very best hospice care, whether it be in the 200 local adult and children’s hospices across the UK or their own homes. To find out more about the charity and the great work that they do (and maybe donate a few quid) head over to

Want to know more about Giveback?

The Giveback Community Fund is at the heart of our business here at Tyl: with every card transaction our customers take, we donate a portion to the Giveback Community Fund, to good causes. So, the more successful our Tyl customers are, the bigger the Tyl Giveback Community Fund grows, the bigger the impact we can have in our customers’ local communities – it’s a win-win-win situation. We hope to bring more and more charities into the Giveback fold as time goes on. Watch this space.

Find out more about how Tyl Giveback is managed, in partnership with Pennies, and where the much needed funds are allocated.

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