How does the virtual terminal work?

The virtual terminal is a secure online portal where you can enter order details you've taken over the phone, or send a request to your customer (we call this pay by link). Taking payments with virtual terminal is really easy, but whenever you're taking payments where your customer isn't present, there's extra risk of fraud involved. That's why it's really important to stay aware when you're taking payments this way and make sure you verify that your customer is who they say they are.

Related articles

Have a question? We've got all the answers

Switch and save

If you fancy getting a bit more bang for your buck, switch to us today and you could save on your current rates. Curious? Ok, let's get switching.

Help and support

Everyone gets stuck sometimes. So if it happens to you, head to our FAQs. We’ve put together loads of helpful info and how-to videos to help you get set up, manage your account and sort basic issues with your card machines. Easy peasy.

Call us

Fancy a chat about getting started with Tyl? Fab - we can't wait. Our UK-based team is on:

0345 901 0001

We're open Monday to Friday 9am - 5pm (except bank holidays)