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How do I take card payments over the phone?

It's easy to take phone payments.

You can either do it online, where we'll email you the login details for your virtual terminal and you can enter your customer's card details on the payment screen. Or, if you've got a Clover card machine, you can use the Phone Sale app to take card payments over the phone.

You could also take an order over the phone and then email your customer the link to a secure payment page where they can fill in their payment details. Pay by link is great because it gives you the option to use MasterCard Secure Code and Verified by Visa, which help protect you against fraud.

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Help and support

Need some help? Head to our FAQs, where we’ve hopefully got what you’re looking for. You’ll find informationand how-to videos to help you get started, manage your account, and address basic issues with your card machines. Check it out!

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Time to get started with Tyl? Fab, we’re here for you. Our UK-based team is on:

0333 060 9960

We're open Monday to Friday 9am - 5pm (except bank holidays)
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