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How do I take card payments over the phone?

It's easy to take phone payments.

You can either do it online, where we'll email you the login details for your virtual terminal and you can enter your customer's card details on the payment screen. Or, if you've got a Clover card machine, you can use the Phone Sale app to take card payments over the phone.

You could also take an order over the phone and then email your customer the link to a secure payment page where they can fill in their payment details. Pay by link is great because it gives you the option to use MasterCard Secure Code and Verified by Visa, which help protect you against fraud.

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If you can’t find the answer in our FAQ, or need more help, you can give us a call or chat online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

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Help and support

Our FAQs provide some useful tips and how-to videos to help you with your account and card machines.

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Give us a call or chat to us online. We’re open Monday to Friday 9am to 5pm (except bank holidays).

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