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How do I take card payments over the phone?

It's easy to take phone payments.

You can either do it online, where we'll email you the login details for your virtual terminal and you can enter your customer's card details on the payment screen. Or, if you've got a Clover card machine, you can use the Phone Sale app to take card payments over the phone.

You could also take an order over the phone and then email your customer the link to a secure payment page where they can fill in their payment details. Pay by link is great because it gives you the option to use MasterCard Secure Code and Verified by Visa, which help protect you against fraud.

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Help and support

Everyone gets stuck sometimes. So, if it happens to you, head to our FAQs. We’ve put together loads of helpful info and how-to videos to help you get set up, manage your account, and sort basic issues with your card machines. Easy peasy.

Call us

Fancy a chat about getting started with Tyl? Fab, we’re here for you. Our UK-based team is on:

0345 901 0001

We're open Monday to Friday 9am - 5pm (except bank holidays)

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