How do I pay off arrears?
We may be able to set up a payment plan for you, so that you can spread the total amount, although this might not always be possible. We’ll let you know how you can pay back the arrears when we get in touch. If you need to pay off the whole amount you can do so by calling us on 0330 173 0430 and choose option 3, then option 5.
Already a Customer?
If you can’t find the answer in our FAQ, or need more help, you can give us a call or chat online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).