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Can you help me understand my invoice?

Of course - your invoice is broken down into three sections - charges to you (which covers transaction fees), monthly charges (this covers card machine hire and PCI) and any other one-off charges. If you'd like us to talk you through your invoice, we'd be more than happy to - just give us a call on 0345 901 0001 and choose option 3, then option 2.

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If you can’t find the answer in our FAQ, or need more help, you can give us a call or chat online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

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If you fancy getting a bit more bang for your buck, get a no-obligation quote from us and see if you could save on your current rates.

Help and support

Our FAQs provide some useful tips and how-to videos to help you with your account and card machines.

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Give us a call or chat to us online. We’re open Monday to Friday 9am to 5pm (except bank holidays).

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