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Will an American Express “AmEx” representative ever visit my business premises?

A representative in AmEx branded uniform may visit you shortly after you onboard to take AmEx payments. They will carry an ID badge and they are there to ensure you are enabled to accept AmEx, inform you of promotional campaigns and tools, and offer you free point of purchases materials.

An AmEx representative will not require access to your Tyl terminal(s). If you are unsure regarding the legitimacy of the visit, politely decline and contact the Tyl team on 0345 901 0001.

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