Get a quoteSkip to main content

Will an American Express “AmEx” representative ever visit my business premises?

A representative in AmEx branded uniform may visit you shortly after you onboard to take AmEx payments. They will carry an ID badge and they are there to ensure you are enabled to accept AmEx, inform you of promotional campaigns and tools, and offer you free point of purchases materials.

An AmEx representative will not require access to your Tyl terminal(s). If you are unsure regarding the legitimacy of the visit, politely decline and contact the Tyl team on 0345 901 0001.

Already a Customer?

If you can’t find the answer in our FAQ, or need more help, you can give us a call or chat online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

Still have some questions? We’re ready to help

How much could you save?

If you fancy getting a bit more bang for your buck, get a no-obligation quote from us and see if you could save on your current rates.

Help and support

Everyone needs a helping hand sometimes. So if you’re unsure about your next steps, head to our FAQs. We’ve put together some useful tips and how-to videos to help you get set up, manage your account, and figure out any issues with your card machines. Easy as pie.

Call us

Fancy a chat about getting started with Tyl? Fab, we’re here for you. Our UK-based team is on:

0330 162 8383

To contact us using Text Relay, add 18001 before any of our phone numbers.

We're open Monday to Saturday 8am - midnight (except bank holidays) and 9am - 5pm on Sundays.

Get a quote