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What should I do if my activation code doesn't arrive or doesn't work?

We'll email you your activation code for your card machine, but if it gets lost on the way, have a look in your spam folder. If it's not there, give us a call on 0345 901 0001 and we'll be able to help.

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If you can’t find the answer in our FAQ, or need more help, you can give us a call or chat online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

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If you fancy getting a bit more bang for your buck, get a no-obligation quote from us and see if you could save on your current rates.

Help and support

Our FAQs provide some useful tips and how-to videos to help you with your account and card machines.

Get in touch

Give us a call or chat to us online. We’re open Monday to Friday 9am to 5pm (except bank holidays). Saturday and Sunday 10am to 3pm.

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