I'm a new customer

  1. Use the Quick Start guide to get your shiny new card machine all set up. You'll find your guide in the box.
  2. Activate your card machine, using the setup codes we've emailed you.
  3. Connect up to Wi-Fi, and change your SIM card settings if you want to, using the Wireless Manager app.
  4. Get to know your card machine, and check out our how-to videos at www.youtube.com/c/TylbyNatWest
  5. Log in to the Tyl portal and explore - this is where you'll see your trading data come to life. And it's a good idea to bookmark the portal, too.
  6. Get your PCI sorted - we'll send you an email reminder so you can make sure you're PCI compliant.

Already a customer and need help now?
Drop us a line on live chat.

    Still have some questions? We’re ready to help

    How much could you save?

    If you fancy getting a bit more bang for your buck, get a no-obligation quote from us and see if you could save on your current rates.

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    Help and support

    Everyone gets stuck sometimes. So, if it happens to you, head to our FAQs. We’ve put together loads of helpful info and how-to videos to help you get set up, manage your account, and sort basic issues with your card machines. Easy peasy.

    See our FAQs

    Call us

    Fancy a chat about getting started with Tyl? Fab, we’re here for you. Our UK-based team is on:

    0345 901 0001

    We're open Monday to Friday 9am - 5pm (except bank holidays)

    Get a quote