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What should I do if I don't receive my daily settlement?

You should get your daily settlement by the end of the business day, the day after the transactions took place. Occasionally there'll be delays, for example if a customer's raised a dispute or asked for a refund. If your settlement hasn't landed in your account, we're really sorry - give us a call on 0345 901 0001 and choose option 3, then option 2. We'll help you get it sorted asap.

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Help and support

Everyone gets stuck sometimes. So, if it happens to you, head to our FAQs. We’ve put together loads of helpful info and how-to videos to help you get set up, manage your account, and sort basic issues with your card machines. Easy peasy.

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Fancy a chat about getting started with Tyl? Fab, we’re here for you. Our UK-based team is on:

0345 901 0001

We're open Monday to Friday 9am - 5pm (except bank holidays)

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