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What do I do if my card machine is damaged or isn't working?

If your card machine is damaged or just not working, give us a call on 0345 901 0001 (choose option 3, then option 1, then select your card machine). We'll try and fix it over the phone first, and if that doesn't work, we'll get a replacement sorted for you so we can get you back up and running asap.

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How much could you save?

If you fancy getting a bit more bang for your buck, get a no-obligation quote from us and see if you could save on your current rates.

Help and support

Everyone gets stuck sometimes. So, if it happens to you, head to our FAQs. We’ve put together loads of helpful info and how-to videos to help you get set up, manage your account, and sort basic issues with your card machines. Easy peasy.

Call us

Fancy a chat about getting started with Tyl? Fab, we’re here for you. Our UK-based team is on:

0345 901 0001

We're open Monday to Friday 9am - 5pm (except bank holidays)

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